Our Services

Awar always thrives to set new standards to revolutionize the level of service by working with its partners to develop proactive strategic service programs that suit the customer’s budget and schedule; those programs range from monthly check-ups to a comprehensive Equipment Care Program (ECP) program which is designed to proactively identifying potential issues that can be corrected before they cause interruptions. ECP programs help the customer mainly with the following key points:

1) Improves the customers profit and reduces the loss.
2) Ensures and Increases the employees safety.
3) Maximization of equipment performance and reducing downtime.
4) Reducing repair costs over the equipment’s life cycle.
5) Reduce unplanned cost.
6) Helping assure manufacturer warranty.

Maintenance and Emergency calls for repairs are controlled and logged through a field management system that manages on-demand, planned, and preventive maintenance.
Awar provides yearly training by equipment manufacturers for the Service Engineers to ensure that their technical and trouble-shooting skills are up-to-date.
Genuine Spare Parts Supply has become difficult and more complex over the years due to the wide range and complexity of foodservice & Laundry Equipment. Nevertheless, we at Awar have the KNOW-HOW and supplier database that enables us to assist our customers in identifying their spare parts requirements; eliminating the need to use replicated parts and non-original parts.